Privacy Policy

Our Privacy Policy states how we utilize any information you provide to solarsystemsma.com. You agree to be bound by any set Terms and Conditions upon accessing the website or using any service here-within.

In our Privacy Policy, the term “personal information” refers to information (name, email address, phone number, or IP address) which may be used in order to identify you as the provider.

Further, because we use Microsoft Virtual Earth in order to proffer our services when you make a request for an online quote, the Microsoft Privacy Policy located at http://privacy.microsoft.com/en-us/fullnotice.mspx and supplemental Bing Privacy Policy located athttp://privacy.microsoft.com/en-us/bing.mspx and MapPoint Web & Virtual Earth Service Privacy Policy located athttp://privacy.microsoft.com/en-us/maps.mspx also apply.

Protection of Your Information

We use a variety of electronic and physical procedures in order to protect the security of the information you submit to us. Moreover, we have taken a number of precautionary measures to protect this information from loss and misuse.

Why and How we Collect Information

When using the solarsystemsma.com site, please be aware that we collect and store the name of the host and domain from which you gained access to our site, the IP address of your computer, the operating system, browser software, cookie information, all the pages you accessed, as well as date and time of access.

Small data files which are termed as “cookies” may be installed on your computer’s hard drive. This allows you to view our sites’ webpages more easily. The cookie will expire once you leave our website and close your browser. You may indeed change your browser settings to decline the invitation for cookie downloads although this is not recommended as it will change your browsing experience and can affect the ability to make deposits successfully.

Should you make a request for a in-home solar evaluation we will ask you to provide some personal details such as your name, email address, as well as your phone number. We also ask for details of your utility providers and electricity usage so we may provide you with a personalized online quote.

Upon request for a solar evaluation you will be contacted by a representative either by phone and/or email.

Other information may also be garnered such as any correspondence made and participation in our online surveys. Should you make a deposit online using a credit card, we will collect (and then delete) payment details.

Any personal information you disclose to us is regarded as voluntary and all such information will be used in such a way as to customize your online order and expedite the processes involved with that order, thus providing you with the best quality of service that we can.

The Sharing of Personal Details

Please be aware that there are occasions when we deem it fit to share your personal details with third parties for the following reasons:

  • We may share your details with one or more of our preferred installers so that we can provide you with an online quote suitable to your location. All of our preferred installers have agreed to abide by our instruction in compliance with our Privacy Policy, Terms and Conditions, as well as all other necessary security and confidentiality measures.
  • Should you opt for an online quote regarding a commercial property, we will share your details with one or more of our affiliate installers. Again, our affiliate installers have agreed to abide by all our instructions regards to Privacy, Terms and Conditions, and security and confidentiality measures.
  • If we believe that access, use, and/or preservation and disclosure of your personal details is necessary in order to (1) enforce certain provisions of our Terms and Conditions which include any potential violations, (2) satisfy any applicable legal process, regulation, law, or enforceable governmental request, (3) protect against imminent disregard to property, rights, or safety of solarsystemsma.com, it’s users, or the public, as is required by law, (4) prevent, detect, or where necessary, address fraudulent activities or security related issues.
  • In order to comply with certain governmental orders and/ or requirements, or to carry out any investigations into what may deemed as illegal activities which may expose us to any variety of legal liability, we are at liberty to disclose your personal information to law enforcement agencies or governmental representatives as necessary.

We may share various aspects of non-personal information such as responses given to our own customer surveys, customer electricity consumption, or number of times a website user has accessed a certain webpage on our site, with certain third parties. Should we decide to make such a disclosure we will insist that the recipient will protect this information in the same way as is stated in this Privacy Policy.

Your Acceptance of This Privacy Policy and any Notification of Changes

By using our website and continuing to use it, you indicate your agreement to abide by our Terms of Service. We may modify these Terms and Conditions, and the agreement they create, at any time and without notice, simply by updating this page.

Questions

Should you have any questions regards this Privacy Policy, please email us at custsvc@solarsystemsma.com

Keep in mind that the solarsystemsma.com Privacy Policy is subject to change.